Saturday, November 26, 2011

Freelancers can be problem-solvers

(This piece first appeared in The Independent Journalist, the freelancing blog of the Society of Professional Journalists.)

Look around. No matter where our eyes land, we see words.

It may be just one small word, such as “off” or “on,” but the process that led to printing the word required someone to come along and write it. Decisions were made, assignments were given and the words we see around us were formed.

If prospective and novice freelancers keep that in mind, the emotional challenge of finding writing and editing assignments will become little easier to take. Understand that the world needs writers of all kinds, and that one of those particular needs is bound to fit a freelancer’s special talent.

Of course, nobody will know that until it’s made obvious to everyone. Thus, self-promotion and marketing are as important as the actual creative actions of writing and editing.

This is tough for most freelancers just starting out. The very notion of having to sell themselves and do it daily takes them out of their writing and editing comfort zones and plops them in front of risk, challenge, uncertainty, frustration — things certain to make even average people squirm and sweat. Worse still, shopping for clients takes time away from the writing and editing processes.

Thus, marketing is where a freelancer’s ego runs up against reality. And repeatedly banging into reality this way can be bruising.

There is, however, one element of reality working in a freelancer’s favor that can cushion the psychological blow and act similarly as a sales tool.

You see, people who know how to use words effectively are, above all else, problem-solvers. They bring to bear talent and wisdom nobody else has or can use in precise ways, and that precision helps answer questions, surmount obstacles and open doors for other people.

Whereas managers organize a given situation and technicians wrestle with the fine details of it, writers and editors are responsible for communicating initial needs, communicating the problem-solving processes, communicating the analysis and conclusions of the final result. And let’s face it, nothing gets accomplished without strong, effective communication at multiple levels.

Thus, freelancers are instrumental. They find and write the words that help address important issues. They are, in essence, problem-solvers. And if prospective freelancers think carefully about this before tackling the onerous task of self-promotion, that task may start to seem less onerous. By pitching themselves as problem-solvers, freelancers expand the definitions of who they are and what they can accomplish. Clients will see them as more than just communicators, too.

It’s a psychological game, certainly, but it’s one all freelancers can win. And once they start to play, it can become much easier to switch their careers from “off” to “on.”